Real-Time Agentic Automation for the Work That Can’t Wait.
TrustPortal is the only real-time automation platform built for the frontline of operations.
While other platforms model processes or run bots in the background, TrustPortal executes entire workflows instantly across any system, any channel, any legacy stack.
With TrustPortal, every action is orchestrated live: the system checks the data, updates the records, calls the APIs, connects legacy systems, triggers AI agents, and guides the human: all in real time, all inside a single guided flow.
No rip-and-replace. No multi-year project. No queues or brittle scripts.
Just immediate, governed, compliant results at the speed your operations demand.
Orchestrate humans, AI, and legacy systems in the moment: complete complex workflows in seconds across your business.
Trusted across Banking, Insurance, Utilities & Telecoms
90%+ faster handling times
Zero re-keying across legacy systems
Thousands of advisors supported
Proven in high-volume, high-stakes operations
Start with just one process and see instant transformation.
Start with one project in any area of pain point, Onboarding and ROI is fast. Consider:
Complaints Handling
Debt Management
Account Changes / Transfers
Onboarding & KYC
Back-Office Admin
Compliance & Quality Checks
Before TrustPortal
• Agents switching between 6–12 systems
• Frustrated customers waiting
• Rekeying, errors, slow updates
• Hours or days to complete outcomes
• High stress, high; attrition
After TrustPortal
• Process completes itself in real time
• No re-keying, no delays, no system hopping
• Advisors stay with the customer — automation does the work
• Outcomes delivered on the call
• Happier agents, happier customers, stronger KPIs
Real-time Agentic Automation in three steps:
Connect
We sit on top of your existing systems; CRM, billing, policy, claims, banking platforms, legacy apps; without ripping anything out.
Automate
Our real-time engine drives multi-step processes across all your systems simultaneously, following rules and data automatically.​
Deliver
The outcome completes instantly:
customer verified, account updated, task approved, form processed…
while the customer is still talking to your advisor.
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Some of the outcomes we’ve delivered:
• Complaints: From days to Minutes
• Debt and collections: 30–40% reduction in handling times
• Customer onboarding: Instant multi-check completion
• Advisor-decision support: 60% less admin required
• Enterprise efficiency: Thousands of hours returned to operations
Why TrustPortal
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Real-Time, Not Batch
Automation that executes outcomes live; not overnight, not in batches. -
Works With Legacy, Not Against It
We augment your existing systems instead of replacing them. -
Human-Centred by Design
Agents stay in control; automation handles the drag. -
Proven at Enterprise Scale
Used by major banks, insurers, and utilities. -
Safe, Auditable, Compliant
Full logs, guardrails, governance, and oversight.
The future of Digital Transformation is Real-Time Agentic Automation
With Real-Time Agentic Automation, every interaction is faster, smarter, and stress-free. Empower your people, transform your operations, and deliver digital transformation that actually works.
Smarter Workflows.
Real-time Agentic Automation.
50% Cost Savings.
Orchestrate people, AI, and automation seamlessly - without disrupting your IT stack. TrustPortal reduces operational costs by 30-50%, delivers ROI in weeks, and enhances customer and employee experiences across every channel.

Trusted by global enterprises, some delivering over €50M in first-year savings.
Enterprise-grade security with triple-layer encryption and zero trust architecture.
Works with Salesforce, ServiceNow, UiPath, Blue Prism, Microsoft Power Automate, and more.
Trusted by Global Enterprises Proven to Deliver
Join leading organisations transforming operations with TrustPortal’s Real-time Agentic Automation platform. From contact centres to financial services, our customers achieve measurable cost savings, efficiency gains, and unparalleled scalability.
TrustPortal
Measurable Results:
What Our Customers Say:
€50M+ in first-year savings
Telefónica’s 12,000-agent contact centre transformation.

"TrustPortal has transformed over 40 of our front-office processes, delivering faster, more efficient, and higher-quality service."
- Niels Roberts, EDF Energy
30-50% reduction in operational costs
Enterprise-wide automation with zero system replacements.
"With TrustPortal, we achieved a 39% reduction in OPEX and a 5-point increase in customer satisfaction—all in the first year."
- Telefónica Leadership
50%+ faster call handling times
Reduced agent workload and improved customer experience.

"With TrustPortal, every process now runs with built-in validation, compliance, and accuracy. We’ve eliminated costly errors and created a digital workforce we can trust — every step is guided, secure, and fully auditable.”
- Global FS business
In the spotlight:
Telefónica Unlocks €50M in Annual Savings with TrustPortal
Telefónica used TrustPortal to digitally transform a 12,000-agent contact centre, enabling real-time, AI-augmented customer service across all channels. The results included a 39% reduction in operational costs, faster agent onboarding, and a 5-point uplift in CSI scores
Key Outcomes:
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€50M in savings within year one
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85% agent adoption rate
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30% reduction in attrition
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Agent training reduced from 3 months to weeks
"Customer care is our obsession. Quality is our obsession. Human workers working hand in hand with digital workers is the way we’ve transformed our customer care areas. Our people feel their work is better with digital workers and the results are incredible."
JAVIER MAGDALENA
Director of Automation and Process Simplification Telefónica
The Power of Real-time Agentic Automation
Why Use TrustPortal?
TrustPortal is the only Real-time Agentic Automation platform purpose-built to thrive in complex, messy IT environments. It orchestrates people, robots, digital services, and agents across any channel - Without the need to rip out existing systems’.
Supercharge Productivity
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Slash call handling times by 50%+
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Reduce operational costs by 30–50%
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Boost agent performance with dynamic UIs and guided workflows
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Cut training time from months to weeks, with 100% compliance
Drive Innovation, Fast
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Reinvent customer journeys across web, mobile, IVR, email, and chat
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Launch new services and “to-be” processes—no-code, in weeks
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Tap into GenAI and Agentic AI securely and responsibly with no coding
Augment, Don’t Replace
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Keep your CRM, BPM, ERP, and bespoke systems - TrustPortal works with them all
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Integrates seamlessly via API MiniBots, RPA, or AI Agents
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Proven in enterprise environments with no rip-and-replace required
Simple, Yet Powerful
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No-code platform delivers rapid ROI
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Live in weeks - delivering full payback well within a year.
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Works across multiple vendors and automation tools simultaneously
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Built-in Human-in-the-Loop (HITL) for trusted AI collaboration
Built for Scale
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Trusted by major enterprises like Telefónica, EDF Energy and Nedbank
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Handles everything from small ops to 12,000-seat contact centres
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Built to be cost-effective - from small teams to large-scale global contact centres.
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Triple-layer security, blockchain-style audit, full compliance (GDPR, PCI, PSD2)
“We expect savings of 1 billion euros thanks to digitalization of our processes and to be recognized as leaders in the market.”
— José María Álvarez-Pallete, President, Telefónica Group
